Employment Opportunities
Athens, GA
3700 Atlanta Hwy, Suite 10 Athens GA 30606
General Manager
Smith Dental Care is hiring a General Manager at our Athens location. We are a dental practice with soon-to-be 6 clinical office locations total, open 7 days a week. Our General Managers have an expected schedule of Monday-Friday, 8am-5pm.
We are a company that prides itself on excellent customer service. Our goal is to make our patients & employees feel cared for & welcome so we’re looking for a candidate who is supportive, adaptable, & always willing to learn. We value each & every one of our employees & want our managers to lead with compassion & respect. We enjoy a fast-paced work environment & with that comes a high degree of efficiency & open communication with your staff. It truly takes a team & as we build each other up, we build up our patients, creating more trust & a positive environment. Though we have many offices we are all one team, growing like wildfire, & love to support one another. If you would like to grow in a career at Smith Dental Care, we encourage you to apply!
Duties & Responsibilities:
- Oversee the daily operations of the office, including things like resolving patient issues, coordinating team schedules, & tracking inventory levels
- Select, onboard, train, coach, & retain new team members
- Guide office managers & employees by focusing on constant & never-ending improvement while creating a positive work environment
- Participate in directing & coordinating all department activities to develop & implement long-term goals & objectives to meet business & profitability growth objectives
- Review & manage key performance indicators including collections, closing rates, collection ratio, percentage to target, & pipeline metrics
- In collaboration with Human Resources, manage directly & through others, the performance management & development of staff to ensure the retention, growth, succession planning, career-pathing & performance of employees
- Empower & lead employees through clear objectives, open communication & compassion
- Operate with the utmost standards of confidentiality in all facets of patient information, employee & HR matters
- Serve as point of contact for office & collaborate with the different support departments (i.e. Accounting, HR, Operations, Client Care etc..) to ensure practice is running effectively
- Continue to evaluate & improve processes to make office more efficient
- Ensure training, HIPAA compliance, & documentation requirements are met, licenses are up to date & appropriate approvals are obtained
- Be present in the office or other designated company work location on a full–time basis to effectively & consistently collaborate with team members, including team members across departments or specialties
Qualifications:
- Previous management experience preferred
- Dental experience preferred
- Strong desire to learn
- Strong leadership, communication & motivation skills as well as ability to supervise others
- Knowledge of safety regulations & compliance including Occupational Safety & Health Administration (OSHA) & the Health Insurance Portability & Accountability Act (HIPAA) standards
- Efficient multi-tasking & organizational skills
- Maturity, tact, integrity & respect for patient confidentiality
Benefits:
- Medical
- Vision
- Dental
- Voluntary Short-Term Disability, Hospital, Cancer & Life Insurance plans
- 401(k) with employer match
- Paid time off
Call us today with any questions or to book your appointment!
Hartwell: 706-376-2345
Anderson: 864-332-9753
Athens: 706-389-1301
Savannah: 912-542-0432
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About Us
Smith Dental Care is a team of caring, experienced dental professionals who use only the most advanced technologies, materials & procedures & whose primary focus is on comfortable, health-centered dentistry. At our community-focused practice, your comfort & satisfaction come first. We look forward to meeting you soon & developing a relationship with you to build the bridge toward long-term trust & successful dental care. Smith Dental Care invites you to see why our patients can’t stop smiling!