Employment Opportunities
Athens, GA
3700 Atlanta Hwy, Suite 10 Athens GA 30606

General Manager

Smith Dental Care is hiring a General Manager at our Athens location. We are a dental practice with soon-to-be 6 clinical office locations total, open 7 days a week. Our General Managers have an expected schedule of Monday-Friday, 8am-5pm.

We are a company that prides itself on excellent customer service. Our goal is to make our patients & employees feel cared for & welcome so we’re looking for a candidate who is supportive, adaptable, & always willing to learn. We value each & every one of our employees & want our managers to lead with compassion & respect. We enjoy a fast-paced work environment & with that comes a high degree of efficiency & open communication with your staff. It truly takes a team & as we build each other up, we build up our patients, creating more trust & a positive environment. Though we have many offices we are all one team, growing like wildfire, & love to support one another. If you would like to grow in a career at Smith Dental Care, we encourage you to apply!

Duties & Responsibilities:

  • Oversee the daily operations of the office, including things like resolving patient issues, coordinating team schedules, & tracking inventory levels
  • Select, onboard, train, coach, & retain new team members
  • Guide office managers & employees by focusing on constant & never-ending improvement while creating a positive work environment
  • Participate in directing & coordinating all department activities to develop & implement long-term goals & objectives to meet business & profitability growth objectives
  • Review & manage key performance indicators including collections, closing rates, collection ratio, percentage to target, & pipeline metrics
  • In collaboration with Human Resources, manage directly & through others, the performance management & development of staff to ensure the retention, growth, succession planning, career-pathing & performance of employees
  • Empower & lead employees through clear objectives, open communication & compassion
  • Operate with the utmost standards of confidentiality in all facets of patient information, employee & HR matters
  • Serve as point of contact for office & collaborate with the different support departments (i.e. Accounting, HR, Operations, Client Care etc..) to ensure practice is running effectively
  • Continue to evaluate & improve processes to make office more efficient
  • Ensure training, HIPAA compliance, & documentation requirements are met, licenses are up to date & appropriate approvals are obtained
  • Be present in the office or other designated company work location on a full–time basis to effectively & consistently collaborate with team members, including team members across departments or specialties

Qualifications:

  • Previous management experience preferred
  • Dental experience preferred
  • Strong desire to learn
  • Strong leadership, communication & motivation skills as well as ability to supervise others
  • Knowledge of safety regulations & compliance including Occupational Safety & Health Administration (OSHA) & the Health Insurance Portability & Accountability Act (HIPAA) standards
  • Efficient multi-tasking & organizational skills
  • Maturity, tact, integrity & respect for patient confidentiality

Benefits:

  • Medical
  • Vision
  • Dental
  • Voluntary Short-Term Disability, Hospital, Cancer & Life Insurance plans
  • 401(k) with employer match
  • Paid time off

"*" indicates required fields

Accepted file types: pdf, doc, docx, Max. file size: 50 MB.
This field is for validation purposes and should be left unchanged.

Call us today with any questions or to book your appointment!


Hartwell:  706-521-6301
Anderson:  864-332-9753
Lilburn:  770-978-3292
Athens:  706-389-1301
Savannah:  912-542-0432


Book or Request Your Appointment