Front Desk Associate

Smith Dental Care is a company that prides itself on excellent customer service. Our goal is to make our patients feel cared for & welcome. We can teach job skills, so we look for candidates who are adaptable, passionate, & always willing to learn. It truly takes a team & as we build each other up, we build up our patients, creating more trust & a positive work environment. Though we have many offices we are all one team, growing like wildfire, & love to support one another. If you would like to grow in a career at Smith Dental Care, we encourage you to apply!

Job description

Smith Dental Care is hiring for Front Desk at our Savannah location. We are a dental practice with soon-to-be 6 clinical office locations, open 7 days a week. Our full-time employees enjoy a schedule of 3 days per week, 12-hour shifts with 4 days off. One weekend day required.

Duties you will learn to do:

• Collecting payments
• Scheduling follow-up appointments
• Conduct reminder calls to patients
• Various other front desk duties
• Prepare & present treatment plan & financial estimates to patients for all prescribed treatment
• Handle all treatment paperwork including consent forms, policy forms & exit paperwork
• Assist patient with financial arrangements
• Coordinate patient referrals
• Prepare & present treatment plan & financial estimates to patients for all prescribed treatment when needed
• Work with clinical team to effectively manage daily patient flow, providing communication & information to the appropriate individuals
• Maintain dental supplies & inventory; stock supplies in operatories, restrooms, lab, etc. As needed
• Direct where the Assistants, Dentists, & Hygienists need to go next to help maintain flow of the office

Qualifications:

• Strong organizational skills
• Motivated, team player
• Excellent communication
• Self-starter
• Willing to learn
• Punctual
• Exceptional customer service skills
• Previous Dental experience a plus

Benefits:

• Medical
• Vision
• Dental
• Voluntary Short-Term Disability, Hospital, Cancer & Life Insurance plans
• 401(k) with employer match
• Paid time off

· Dental experience a plus
***Weekends a plus***
Job Type: Full-time
Pay: $9.00 – $14.25 per hour